Terms and Conditions

These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

If you do not agree with any part of these Terms, please do not use our website.

1. General Information

MellaroS Honey provides natural honey and related products through its website and online platforms. Throughout the site, the terms “we,” “our,” and “us” refer to MellaroS Honey.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility to Use

By using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision
You are legally capable of entering into binding agreements
The information you provide is accurate and complete

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However:

Product colors and packaging may vary slightly from displayed images
Natural honey may vary in texture, color, or crystallization due to seasonal and natural factors
We do not guarantee that product descriptions or other website content are error-free

MellaroS Honey reserves the right to:

Modify or discontinue products without notice
Limit quantities available for purchase
Refuse or cancel orders at our discretion

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We accept payments through secure third-party payment gateways. By making a purchase, you agree that:

Payment details provided are valid and authorized
You are responsible for all applicable taxes and charges
Orders will only be processed after successful payment confirmation

We reserve the right to change pricing without prior notice.

5. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

Delivery timelines provided are estimated and may vary due to:

Courier delays
Weather conditions
Remote locations
Public holidays or unforeseen circumstances

MellaroS Honey shall not be held liable for delays caused by third-party courier services.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Due to the nature of consumable food products, returns are only accepted under specific conditions such as damaged, incorrect, or defective items.

7. User Responsibilities

By using this website, you agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Upload malicious software, viruses, or harmful code
Misuse or interfere with website functionality
Use false information or impersonate another person

Violation of these terms may result in suspension or termination of access.

8. Intellectual Property Rights

All content on this website, including but not limited to:

Logos
Product images
Text
Graphics
Website design
Branding

is the property of MellaroS Honey and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Health & Product Disclaimer

Our products are natural food products and are not intended to diagnose, treat, cure, or prevent any disease.

Customers are advised to:

Consult a healthcare professional before use if they have allergies or medical conditions
Avoid giving honey to infants below 1 year of age

MellaroS Honey is not responsible for misuse or allergic reactions resulting from product consumption.

10. Limitation of Liability

To the maximum extent permitted by law, MellaroS Honey shall not be liable for:

Indirect or consequential damages
Loss of profits or data
Delays in delivery
Product misuse by customers
Website interruptions or technical issues

Our total liability shall not exceed the amount paid for the purchased product.

11. Third-Party Links

Our website may contain links to third-party websites for payment processing, courier tracking, or informational purposes.

We are not responsible for:

Third-party website content
Privacy practices
Security policies
Services provided by external websites

Users access third-party websites at their own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Termination of Use

We reserve the right to suspend or terminate access to our website or services if:

Users violate these Terms
Fraudulent activity is suspected
Misuse of the platform occurs

Termination may occur without prior notice.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

15. Contact Information

For questions regarding these Terms of Service, please contact:

MellaroS Honey Support Team
Email: support@mellaroshoney.com
Website: MellaroS Honey

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.